development & consultancy
We help brands and retailers sell online more effectively
by taking a human-centred approach to commerce.
Onstate has proved to be an incredible partner for our brand. With ease, they dealt with many unknown factors in order to create a functional website which can withstand high levels of traffic and continual transactions. Chris Marshall and his team have been key actors to delivering the platform and e-commerce solution.
Managing Director at ALEXACHUNG
Magento stores delivered & maintained
Back office systems integrated
of extensions installed
Want to sell more effectively online?
We don’t have the answers. Until we’ve asked the right questions to the right people.
Because, with us, it always starts with your customers.
Together, you have the answers. We’re here to find them, and use them to help you grow your business online.
What you'll get on this page
We’re serious about creativity - it’s what gets us out of bed in the morning.
We don’t deal in cookie-cutter websites and pride ourselves on our ability to mould platforms to our clients' needs.
If careful and faithful representation of your brand via your Magento store is important to you, we’d love to talk
Since setting up in 2010, we’ve helped many enlightened businesses solve their problems and sell online more effectively, including household names and ambitious challenger brands.
From ecommerce and lead-generation websites to cross-channel digital campaigns, we’ve not just built enthralling digital experiences for them.
We’ve helped them build their businesses.
Here are just a few examples.
Rapid scalability &
a UI with personality
We developed the web store for the brand’s global launch in 2017. A key challenge was dealing with unexpected surges in traffic driven by a 4m+ social following. We specified and built an auto-scaling, custom stack on AWS to enable Magento 2 to meet the demands of traffic peaks. The site launched precisely on time to support the launch event (vogue.co.uk/gallery/alexa-chung-collection-launch-pictures) and stood up under the pressure of 1000s of simultaneous visits.
Leekes.co.uk supports the retailer’s chain of 6 department stores in Wales and the West Midlands. Via a deep integration with their NAV ERP, Leekes’ Magento Enterprise store offers its customers accurate, realtime delivery and click & collect promises at the basket. Customers can also apply for and pay by interest-free credit directly from the Magento checkout.
Crockett & Jones
Content and commerce
Crockett & Jones is a heritage English shoe maker with a global following. It needed to replicate the service for which it is famous in its stores, online. We integrated Magento with WordPress enabling Crockett & Jones to tap into its vast archives of content and subject matter expertise. By intelligently linking and relating content throughout the store, crockettandjones.com offers visitors some of the richest and most detailed product pages you will find (crockettandjones.com/montpellier-tan-calf/).
Multiple brand stores
Trading as Fraser Hart in the UK and Fields in the Republic of Ireland, ANG Group is one of the British Isles’ largest jewellers. Supporting multiple storefronts is something at which Magento excels, and we’ve helped ANG integrate their back office systems into Magento Enterprise, as well as handling all front-end creative.
Customer service optimisation
TOFS is a value retailer with over 220 stores nationwide. We delivered a custom implementation of Magento Enterprise to support TOFS’ multichannel proposition. This includes customised admin screens enabling customer service teams to quickly process telephone orders by presenting them with a quick list of products featured in leaflet drops.
Onstate were a great partner in helping us launch our e-commerce offering. We've covered a huge amount of ground and are truly excited by what the future holds.
Multichannel Director, Brown Thomas
What are the alternatives?
Considering moving to Magento or upgrading from Magento 1? You may want to review the alternatives. We offer unbiased consultancy and services across:
Salesforce Commerce Cloud
Massive scale, powerful retail feature set, AI-driven personalisation plus optional POS and order management. Demandware is the leading SaaS ecommerce platform for Enterprise.
WordPress / WooCommerce
Lots of content requirements and a simple product lineup? Woocommerce is a capable, flexible solution.
Shopify / Shopify +
Willing to trade a little of Magento's flexibility for simplicity and the benefits of a fully-hosted platform?
For business models not covered by these platforms we offer bespoke ecommerce solution development.
Become a vital part of our team.
Onstate is led by founders Rich Day and Chris Marshall
Rich and Chris remain very hands on and have built a strong collective of insightful, talented people who share their commitment to putting people at the centre of commerce.
We will work with you collaboratively at each step, giving you ready access to our skilful team of UK-based experts in everything from UX to design and development.
Prior to co-founding Onstate 8 years ago I set up and ran the ecommerce operation of a leading high street fashion retailer, taking it to £20m turnover in 3 years. Since then, running Onstate has given me the opportunity to work with many different retailers and brands on a range of platforms. I’m very interested in UX and technology, and how we can use both to grow our clients’ businesses.
Over 20 years working with agencies as a creative and board director, I’m absolutely passionate about what I do, but blithe creativity doesn’t interest me – I’m excited by making a genuine difference. I thrive on building close relationships with clients, writers, developers, planners and photographers. I listen, consider, assess, collaborate and advise.
Talk to a Magento expert
Do you like the sound of human-centred commerce and the results it can achieve?
We’d love to talk to you.
We can also migrate you away from your current agency if they are not performing, at whatever stage your Magento build has reached.